Frequently Asked Questions

How do I schedule a shoot?

The easiest way to schedule a shoot is to fill out the form at our "Contact Us" tab or send us an email. Be sure to include your first and last name, the name of your agency, the preferred date(s) and time of shoot, the address of the listing, the city and your contact information. We'll get back to you just as quick as we can.

 

How should we prepare for the photo shoot?

iTour will provide a basic photo shoot checklist for your seller.  This checklist will be emailed to you when the appointment is booked.  Please forward it to your client.  Most sellers are able to complete the items on the list in an hour or so.  These little things make a huge difference in photographs.  Be sure to look over the "Things To Know" section of this website. 

 

How and when do I get my photos?

Photos will be delivered to you via Dropbox within 48 hours of the shoot, unless otherwise specified.

 

How many images will I receive?

For a typical house, you will receive approximately 40-50 photographs.  We will send you two sets of these images: one full-size set(suitable for printing) and one re-sized set of images that are "web ready."

 

Do you do retouching? 

All of our images are color corrected (this does not include the "greening" of dead plants or grass) and some may receive minor retouching.  Removal of objects, alteration of features or "greening" as requested by the Agent, will be billed at $75 per hour.  This request must be presented to the photographer in writing (email or text).

 

If you have a question that is not addressed here or in our "Things To Know..." section, feel free to give us a call at 912-656-4212 or send us an email.